Happy V.I.P. Customers = Happy V.I.P. Brand! A V.I.P. Home Services Customer Journey - Melbourne
Building a new home is extremely stressful, John and Mali had contacted Justin from V.I.P. Home Services – Fencing and Home Maintenance to assist them with their outdoor home maintenance and fencing requirements.
Justin could assist with, Modular Wall front feature fencing and gates, Colorbond fencing down the side bournday, tiling and retaining walls front an back!
Justin tell us more about the project:
There was a great deal of consultation with John and Mali regarding the design. John and Mali had strong feelings about certain aspects of the design but also needed guidance on others. As with any fencing or landscaping work, assessing the level of the natural ground is the key to a great outcome.
In this instance, there was a lot more fall on the property than it appeared on face value. Most of the work was completed in the middle of Summer which made for challenging conditions.
Fortunately, I had assistance from Mark – V.I.P. Fencing Glen Waverley. All in all, I think we achieved a great result on a fairly tight budget.
John was very impressed with Justin’s knowledge and how he communicated and assisted John and Mali with the management of this major project.
“If you need a fence or indeed any landscaping, these are the people to use! Efficient, helpful, knowledgeable and reasonably priced. No complaints whatsoever on the service of V.I.P. Doncaster!” John
Mali and John are very happy with their new home and new outdoor living area.
“Justin was our fencer and he professional and his standard are exemplary! We could not be happier with our Colorbond side fence and our modular with automatic gates at the front! We are very very happy!!” Mali
Harley was 1 out of 3 tradesmen we had quote us for our retaining wall. From the start Harley’s communication was brilliant, explaining every aspect of what would be done and an estimated time it would be finished in. This was the reason we decided to go with Harley. From day 1 of starting, Harley’s work ethic showed, as he worked hard throughout the day, only stopping when we were asking about what was happening and what’s next. ...cont
- Brigitte & Mick (Fencing Services Carrum Downs)
Clint did our timber paling fence recently and we're very happy with it! He came by and discussed options, gave us his recommendations and was clear and communicative throughout the process. We'd confidently recommended Clint to anyone who is looking for a reliable, competent fencer!
- Loretta-Anne (Fencing Services Reservoir)
To Whom it may concern, We are absolutely thrilled to have had the pleasure of working with Angelo (Ange). We were so lucky Ange was able to fit our job in due to a cancellation. Ange went above and beyond to ensure that both ourselves and our neighbours were happy throughout the whole process. He worked back during the week and was there on the weekend. The fence was completed on-time even though there was some lost time initially. Ange you are a credit to yourself and the VIP brand. I will certainly be recommending Ange and VIP to all my friends and family. All the best mate and Merry Christmas
- Cam and Meg (Fencing Services Vermont)
'We are really pleased with the quality of work and quality of material of our new Colorbond fence. Mark did a great job with his close attention to detail to install a new fence that will surely last us a few decades at least.'
- Michael (Fencing Services Glen Waverley)
We had a clear idea about the sort of fence that we wanted, but after getting three other quotes (which were mostly vague) we weren't confident that we were going to find the right person to do it for us. Then we found VIP Fencing and we were so pleased to find somebody who was able to make our fence and communicate well with us. Everything was clear from the beginning - Bryan understood what we wanted, made a suggestion of something that would improve the design (and he was right) and sent through a detailed and clear quote. Karen was also great to deal with and communicated with us with any questions we had. During the job, they worked hard and remained professional and friendly throughout - it was a big job and the days were very hot! Bryan paid attention to detail and took pride in his work. We have already received compliments for our fence and we're happy it looks exactly as we hoped it would. Home improvements can be stressful and costly and it's always a pleasure and relief when you hire somebody and they not only fulfill your expectations but surpass them. We wouldn't hesitate to recommend Bryan and Karen who are not only hard workers, but are also just lovely to deal with!
- Anna (Fencing Services Fremantle)
We can’t thank Alastar and his team enough for repairing and replacing our 73m of broken and damaged timber paling fencing. After years of past bad experiences with 2 dodgy fencers and being ripped off with this fence being incorrectly installed and falling over just after 6 weeks from installation. Alastar came to the rescue, he repaired and replaced our fence and restored my faith again. Thank you Alastar for your professionalism and great workmanship. We can’t thank you enough.
- Silviana (Fencing Services Mount Eliza)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)
Bryan, very helpful and understanding. I accidentally reversed into my automated gate... It was nice to chat to someone professional and non judgmental, he made the daunting phone call very easy! "Little Aussie Directory"
- Natasha (Fencing Services Melville)
cont... Shaun performed an extremely tricky job perfectly and with a smile. The new fences look fantastic - and the old vines look better than ever. Not only did we get a better result than we thought possible, but Shaun was highly professional in every way and a pleasure to work with. Thank you very much Shaun and VIP Home Services. Hugely recommend!
- Sarah and Jason (Fencing Services Canterbury)
"My neighbour & I chose Warren Smith to demolish a long wooden fence between my property & my neighbours', and erect a new timber fence in it's place. We chose Warren because his quote was very reasonable (we had 6 quotes in all), and because I knew Warren's workmanship was thorough & of a high standard from a job he & Cathy had done for me previously. The demolition of the old fence was complicated by the fact that it was completely covered by thick ivy growing from various spots along the fence. The amount of ivy on the fence was so heavy, it was pushing the old fence over. Warren (& 2 helpers) dug out & poisoned the roots of as much ivy a
- Clair C (Fencing Services East Brighton)