V.I.P. Fencing - Heidelberg is locally owned & operated by Ben Mazzarella who takes immense pride in his workmanship and customer service.
Ben comes from a background of many skills, with a lifetime of experience in retail and service based businesses and after takling many construction based projects, Ben brings to you his wealth of experience!
OUR SERVICES TO YOU
Ben can build a fence for you to suit your needs and/or your properties requirements. Whether you need practical fencing or feature fencing, and gates, Ben is here to help. Providing the very best customer service and quality workmanship is of paramount importance to V.I.P. Fencing - Heidleberg.
You can rest assured because we are and offer:
Please feel free to look at my portfolio below & also our Facebook page to see some of the work that V.I.P. Fencing has done for clients in the past and to get some ideas of how we can help you today!
Ben was very friendly honest and professional! Well Done!- Tina (Mill Park Fencing)
"Easy to deal with, fantastic workmanship. Highly recommend"- Ann D (Mill Park Fencing)
The fence looks fantastic, thank you Ben. Always on time and kept me fully informed of what stage you where at and always left the area totally clean and tidy. The fence was completed within the time that was said it would be. Very polite and professional, if anyone talks about needed to get a fence done, l will be recommending Ben from VIP Fences. Thanking you and your team for a no stress and excellent job!- Zaharo S (West Brunswick Fencing)
Hi Ben. Just a short note to again indicate my appreciation for the replacement of two fences for my daughter and me. From the first contact with you when you provided me with quotes, I was pleased with several things; (a) your promptness in providing the quotes, (b) your professional and considered advice as to what was the best material etc. that suited our requirements and finally the professional completion and appearance of the fences that were done in a timely manner. Due to your professional work and friendly disposition, I would have no hesitation in recommending your work to anyone. Regards Neil O’Loughlin.- Neil O'L (Heidelberg Fencing)
Thank you for the great work on our fence. Not only are we very happy with the quality of the work but also with your customer focused approach. You took the time to ensure you understood what we wanted and were prepared to do that bit more to make sure you delivered that. Bev & Richard- Bev & Richard (Heidelberg Fencing)
Please feel free to contact us to see how we can assist you with your project today.
Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Our company recently engaged Warren Smith from VIP home services to have a fence replaced on behalf of one of our clients. We found Warren to be both professional and thorough in his approach and workmanship with a real can do attitude. We have since used his services on 2 further occasions and would have no hesitation in recommending him. Regards Russell Mcinnes
- Gardiner McInnes RE (Fencing Services Warranwood)
Exemplary Service – Prompt & Thorough - We had a variety of home maintenance tasks that had built up, ranging from fixing a pergola beam and cover, replacing a ruined pet door and repairing latches, hooks and so on. The quote was fair and the jobs accomplished on time and with no fuss. Very refreshing to have such a competent team
- Fiona (Home Maintenance Services Cottesloe)
Dear Ange, I just wanted to say thanks and what a pleasure it was to have you build my back fence. At the time of calling you I was in a desperate situation of needing the fence built urgently, you were not only able to meet my needs with the timeframe, but your advise on what would be best with regard to how the fence should be constructed, and the assurance re the quality of work and materials overall represents 100% satisfaction on my part. Once again thanks for everything, the fence looks great, and I will not hesitate to recommend you to anyone who needs a fence. Cheers.
- Warren M (Fencing Services Croydon)
Hi Everyone, I would just like to Thank Alastar & Matt, for the great job, they did on replacing the back & side fence yesterday. They arrived on time, dismantled the old fence, (that they took away) & replaced it with a great looking new fence. Their workmanship & attention to detail is much appreciated. Once again, Many Thanks!
- Robert (Fencing Services Seaford)
Shaun is professional, on time, well organised and a great guy. Cannot recommend him enough.
- Steve L (Fencing Services Blackburn South)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)
Just confirming positive & glowing feedback about your exemplary customer service, & job completed beyond expectations from Jeremy C
- Jeremy C (Fencing Services Richmond)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)