Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
The fence looks fantastic. Very professional and well finished off...We are very happy! Many thanks
- Ange (Fencing Services Wantirna)
Please thank Bryan for a great job. Love my new gates! I don’t use Facebook but I am more than happy to pass the good word around. Verified Email .
- Trish (Fencing Services Bicton)
Terry Smith provided a thorough service. He was knowledgeable in his field. I would recommend him to anyone that need their fence installed or repaired.
- Thuy (Fencing Services Blackburn)
Definitely! very happy with their work got on with the job they did what I wanted I'm very happy!
- Lorraine E (Fencing Services Bon Beach)
From the first time I contacted Harley to the completion of my new fence ( exposed post with palings & gate) his professionalism was exemplary. Although only a small fence it had lots of angles and challenges and I could not be happier with the end result. The quality and craftsmanship is amazing and I would highly recommended Harley.
- Melissa (Fencing Services Langwarrin)
We wholeheartedly recommend Shaun Smiley and VIP Home Services for their excellent fencing work. We were delighted with the high quality result, the meticulous attention to detail, the efficiency and timeliness of the work, the professionalism, the value for money - and also (importantly) with the whole process, as Shaun and VIP were an absolute delight to deal with. Shaun completed two boundary fences on either side of our residential property. It was a complex job involving a heritage property, working with 3 separate property owners, and huge old vines completely covering the existing fences which we wanted to preserve. to be cont...
- Sarah and Jason (Fencing Services Canterbury)
VIP Fencing (Matt Couper) was quick to respond to my request for a quote. They visited within a day and the quote was emailed right away. Changes requested by the neighbours were happily accommodated, and the prices were competitive. Most pleasingly, Matt set a day to do the work, and was there on time and on the day stated. I cannot actually recall the last time a tradie did that. He worked hard all day, and finished after dark. Very well done and left the site tidy. And on top of that he was friendly and accommodating. Can't ask for more. If you want a fence done for a good price, with a good result, on time as promised, then Matt is the bloke to speak to. Thanks Matt.
- M&L (Fencing Services Beaurmaris)
To Whom it may concern, We are absolutely thrilled to have had the pleasure of working with Angelo (Ange). We were so lucky Ange was able to fit our job in due to a cancellation. Ange went above and beyond to ensure that both ourselves and our neighbours were happy throughout the whole process. He worked back during the week and was there on the weekend. The fence was completed on-time even though there was some lost time initially. Ange you are a credit to yourself and the VIP brand. I will certainly be recommending Ange and VIP to all my friends and family. All the best mate and Merry Christmas
- Cam and Meg (Fencing Services Vermont)
Mark at VIP Home Services recently built and installed a fence/gate at our property in Mt Waverley which was a great success. Mark's quote and responses to my request were met quickly and he took care to make sure we could have our fence built at his nearest opportunity. He built the fence within a half day and took great care with his products, his building technique and the end result was perfect. He recommended a 'hidden' gate to meet our needs and it fits within the property well. An architect friend even noted now well the fence lined with the house's brickwork. Thank you Mark, we will definitely recommend you for any future work of this type and have recommended you to friends looking for similar fencing!
- Joanne D (Fencing Services Mt Waverley)
Clint was great to work with... we highly recommend his services. Thanks Clint!
- Antonia S (Fencing Services Coburg)