Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
The fence looks fantastic. Very professional and well finished off...We are very happy! Many thanks
- Ange (Fencing Services Wantirna)
"My neighbour & I chose Warren Smith to demolish a long wooden fence between my property & my neighbours', and erect a new timber fence in it's place. We chose Warren because his quote was very reasonable (we had 6 quotes in all), and because I knew Warren's workmanship was thorough & of a high standard from a job he & Cathy had done for me previously. The demolition of the old fence was complicated by the fact that it was completely covered by thick ivy growing from various spots along the fence. The amount of ivy on the fence was so heavy, it was pushing the old fence over. Warren (& 2 helpers) dug out & poisoned the roots of as much ivy a
- Clair C (Fencing Services East Brighton)
Alastar did a great job with our side fence, getting the job done promptly and seamlessly. Highly recommended.
- Shaun (Fencing Services Mount Eliza)
Clint Webster-Hill from Coburg VIP has been a pleasure to deal with. He arrived for the quote when he said he would. He was knowledgeable and down to earth. His quote was competitive. We are yet to have the fence erected but we’re hoping things will go just as smoothly
- Janet (Fencing Services Coburg)
Shaun From VIP was an outstanding tradesman who erected our concrete and steel retaining wall. His work was exemplary and he was such a nice, hardworking bloke, with great attention to detail, and professionalism. I definitely recommend him for any building jobs.
- Pip G (Fencing Services Camberwell)
AN ABSOLUTE MASTERPIECE! If you are looking for professionalism and precision relating to the trade of fencing, then go no further than VIP Fencing. I was impressed by their attention to detail and accuracy. It was clearly demonstrated that both the VIP Fencing company and its members not only regard their services as a trade but ultimately a craft. Extending gratitude to Matt Chapman. Not only a competent and skilled individual; but one who exhibited integrity. Thank you, VIP Fencing, for a job well executed from start to finish!
- AnnaliseM (Fencing Services Pascoe Vale Sth)
Harley was 1 out of 3 tradesmen we had quote us for our retaining wall. From the start Harley’s communication was brilliant, explaining every aspect of what would be done and an estimated time it would be finished in. This was the reason we decided to go with Harley. From day 1 of starting, Harley’s work ethic showed, as he worked hard throughout the day, only stopping when we were asking about what was happening and what’s next. ...cont
- Brigitte & Mick (Fencing Services Carrum Downs)
Thank you for a job well done. The fence looks great and my home and the building site next door have been left clean and tidy. The work done by you and Curtis was efficient and tackled with a cheerful, cooperative approach." Cheers,
- SamD (Fencing Services Hurstbridge)
Walter and his team have been creating beautiful and sturdy fences for us for more than 10 years. Walter is very professional and his workmanship is excellent. He is prompt, reliable and competitive.
- Vanessa (Fencing Services Surrey Hills)
I am so pleased with my new fence and sliding gate. Bryan attended to the smaller detail by professionally replacing the pavers and filling a hole in the brick wall. Going that extra mile makes such a difference.
- Annie (Fencing Services Yangebup)