Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Shaun Thank you for replacing my side fence. I am very happy with the work that you have done for me. I was impressed with the professionalism with which you handled the task. You followed up each stage of the project promptly, efficiently and with courtesy. I am also pleased with the workmanship which you demonstrated in constructing the new fence, your attention to providing high quality materials and the application of the best techniques in securing the posts and palings. Best wishes
Great company to deal with – from quoting to the building the fence. Reliable dependable – would highly recommend.
- Jacqui T (Fencing Services Heidelberg)
Clint is amazing with his work. Super easy to deal with and his work speaks for itself. 100% recommendation from me.
- Connor (Fencing Services Melbourne)
Walter and his team have been creating beautiful and sturdy fences for us for more than 10 years. Walter is very professional and his workmanship is excellent. He is prompt, reliable and competitive.
- Vanessa (Fencing Services Surrey Hills)
We knew we had an excellent fence builder in Harley within five minutes of meeting him. He is very knowledgeable and a great communicator with a superb attention to detail. Harley listened to what we wanted and offered various options to us about how we could get our desired quality of fence within our budget. He was quick to research our requests, send us a very detailed quote and always followed up an email with a text or phone call offering any assistance in explanation. I have met many tradies in my time, but the quality of communication and engagement by Harley and the VIP team from Mornington was absolute first-class.
- Nick M (Fencing Services Chelsea Heights)
Today I had the pleasure of meeting the team from VIP fencing & home maintenance Fremantle. As a Franchisee for the Concrete Taxi franchise Perth, I was pleased to experience their customer orientated focus. Bryan & Karen are about the client first and for most which in this day and age is a rarity. I believe they will with this attitude impress all to whom come in contact with them.
- Valerie & Alan - Concrete Taxi (Fencing Services Willeton)
"I love your work Raj, you are very particular on how you complete your job, you are a good man and very professional. I will always remember you before I sleep 🙂 You built a Beautiful fence as I wanted, Thank you.
- EddyP (Fencing Services Doncaster)
Hi Chris, Thank-you so much for a great job; I really think it has lifted the street appeal of the house. It's definitely a hit with the neighborhood, as passers by are constantly providing compliments. Your work ethic and professionalism is second to none.
- MichaelT (Fencing Services Doncaster)
The fence looks great! Alastar was efficient, quick, tidy and professional thru the whole process, highly recommend.
- Josh & Camilla (Fencing Services Mount Eliza)
To Vip Fencing, A job well done by Alaster & Matt from VIP Fencing. Their prompt arrival and attention to detail was superb and my wife and I couldn’t be happier. Both the guys were happy to accommodate our needs and nothing was a problem. Even our neighbour commented how professional they both were. Thank you very much VIP Fencing and will happily recommend to anyone needing a new fence. Thanks
- Tony & Kathleen (Fencing Services Langwarrin)