Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
"He did a great job, very professional and very thorough."
- Craig S (Fencing Services Surrey Hills)
Matthew was prompt to call an quote, courteous and efficient. We are very happy with his tradesman ship and finished work and would highly recommend using his service. Excellent work!
- George K (Fencing Services Brighton)
"My neighbour & I chose Warren Smith to demolish a long wooden fence between my property & my neighbours', and erect a new timber fence in it's place. We chose Warren because his quote was very reasonable (we had 6 quotes in all), and because I knew Warren's workmanship was thorough & of a high standard from a job he & Cathy had done for me previously. The demolition of the old fence was complicated by the fact that it was completely covered by thick ivy growing from various spots along the fence. The amount of ivy on the fence was so heavy, it was pushing the old fence over. Warren (& 2 helpers) dug out & poisoned the roots of as much ivy a
- Clair C (Fencing Services East Brighton)
We engaged Harley from V.I.P. Fencing to build just on 100 meters of paling fence at our property in Mt Martha. We found him to be very professional to deal with right throughout the whole process and the quality of his workmanship and end product was impeccable! Thanks for a fantastic experience all round.
- Paul and Bec (Fencing Services Mount Martha)
To Vip Fencing, A job well done by Alaster & Matt from VIP Fencing. Their prompt arrival and attention to detail was superb and my wife and I couldn’t be happier. Both the guys were happy to accommodate our needs and nothing was a problem. Even our neighbour commented how professional they both were. Thank you very much VIP Fencing and will happily recommend to anyone needing a new fence. Thanks
- Tony & Kathleen (Fencing Services Langwarrin)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)
"Bryan was very professional, responsible and hardworking. It was seamless for the job to be completed and very considerate towards the neighbors too. Karen provided the perfect support and was very prompt and helpful in replying to email queries. Highly recommend to anyone looking to get fencing and gates done." Facebook Testimonial
- Jasmine (Fencing Services Ardross)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
Shaun is professional, on time, well organised and a great guy. Cannot recommend him enough.
- Steve L (Fencing Services Blackburn South)
To Whom it may concern, We are absolutely thrilled to have had the pleasure of working with Angelo (Ange). We were so lucky Ange was able to fit our job in due to a cancellation. Ange went above and beyond to ensure that both ourselves and our neighbours were happy throughout the whole process. He worked back during the week and was there on the weekend. The fence was completed on-time even though there was some lost time initially. Ange you are a credit to yourself and the VIP brand. I will certainly be recommending Ange and VIP to all my friends and family. All the best mate and Merry Christmas
- Cam and Meg (Fencing Services Vermont)