Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Sid and his team were great with a friendly and professional can-do approach to our fencing job
- Mark (Fencing Services Brunswick)
We have just had our back fence replaced by a Mark Nagyivan of the Glen Waverley Vic. office. Excellent , very professional work and a pleasure to deal with. Highly recommended!
- Tony (Fencing Services Glen Waverley)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)
"VIP Fencing have just completed our new garden fencing. It was competitively priced, well planned and executed with great communication from Bryan and Karen throughout! Great job. Thank you!" - Facebook Page
Clint was very professional. His work is of a high standard. He contacted me when he needed to. Kind and friendly.
- Jeanie F (Fencing Services Coburg)
cont.. Again, his communication was brilliant and answered every question we had. Now that the retaining wall is finished, it looks great, and Harley’s work shines as we cannot find one single fault. I would highly recommend Harley to any friends and family for future work. And he will be the first person we call when needing anything else.
- Brigitte & Mick (Fencing Services Carrum Downs)
To Vip Fencing, A job well done by Alaster & Matt from VIP Fencing. Their prompt arrival and attention to detail was superb and my wife and I couldn’t be happier. Both the guys were happy to accommodate our needs and nothing was a problem. Even our neighbour commented how professional they both were. Thank you very much VIP Fencing and will happily recommend to anyone needing a new fence. Thanks
- Tony & Kathleen (Fencing Services Langwarrin)
cont... Shaun performed an extremely tricky job perfectly and with a smile. The new fences look fantastic - and the old vines look better than ever. Not only did we get a better result than we thought possible, but Shaun was highly professional in every way and a pleasure to work with. Thank you very much Shaun and VIP Home Services. Hugely recommend!
- Sarah and Jason (Fencing Services Canterbury)
Angelo did our fence yesterday. very professional. Highly recommended. Both my neighbour and ourselves are very happy.
- Nancy (Fencing Services Mount Waverley)