Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Thank you, Bryan, & Karen for your wonderful service and my beautiful new gates!
- Chrissy (Fencing Services Wellard)
Thank you Mark for the wonderful fence you built for me in a difficult situation. It's wonderful to deal with someone who takes such pride in his work. I highly recommend Mark Nagyivan to anyone in need of a new fence. His work is excellent.
- Helen (Fencing Services Glen Waverley)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
I would like to again thank you for repairing our side fence. Your work is ‘A’ class and I will have no hesitation in referring you onto friends and family in the future. Thanks again.
- Brett C (Fencing Services Mount Martha)
Excellent job done by Ben from V.I.P. services..highly recommend for future jobs. Professional and had pride in his work.
- Nola (Fencing Services Epping)
Clint was great to deal with and was very accommodating with availability. No hail, rain, challenging neighbour or rocks stopped him from putting up a great back fence. Thanks for all your hard work Clint.
- Kerry-EllenB (Fencing Services Essendon)
Thanks for your work Sid, we are very pleased with the result.
- Peter (Fencing Services Strathmore)