Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
The Perfect Fence. 5-star review - a big shout out to Tony and Dave who ticked every box when it came to removing our 20+ year old fence and replacing it with an outstanding spotted gum picket one with pedestrian gate and automatic driveway gate. Highly recommend this team to anyone out there looking for any fencing contractors.
Sid delivered on all promised actions and the work was completed to a very professional standard.
- Leo P (Fencing Services Rosanna)
Thanks Mark for all the job have been done, it 's great ,we are very happy, thanks again and have a nice weekend, from Lina
- Lina (Fencing Services Glen Waverley)
5 STAR REVIEW Innovative to get the right outcome we had other tradies, and Adam was the only one that suggested an option that no one else brought up. Very good with communication, service and the time to get the job done
- Awi (Fencing Services Sydney)
Hi Ben, Thank you for your fantastic job. I am more than happy to give my recommendations for you, if needed.
- DamianG (Fencing Services Heidelberg)
Lyn connected with V.I.P. Home Services - Fencing and we have confirmed that she would recommend them.
- Lyn (Fencing Services Berwick)
Matt and his partner were fantastic😊 great work, extremely courteous and provided my pup with loads of love and attention even when he was getting in the way 😄 now he can run freely in the garden and we have privacy!..
- VictoriaA (Fencing Services Sandringham)
5 STAR REVIEW Port Macquarie team very responsive and very happy with new fence VIP Fencing in Port Macquarie completed my fence yesterday. From the very start, I found the team responsive, professional and very friendly. My fence is excellent and Luke did very well with a tricky part around a tree. I am very happy. Thank you!
- Emma S (Fencing Services Port Macquarie)
VIP – Fencing responded promptly to my job enquiry. He visited our site before submitting a quotation with improved specifications. His attention to detail and product knowledge was impressive. They responded to all my queries on a timely basis and also made sure our neighbour was happy. We are very happy with our new colorbond fence. Thanks again VIP.
- Peter (Fencing Services Glen Iris)