Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Curtis built our colour bond fence and did a fantastic job. Highly recommend
- Debbie (Fencing Services Hurstbridge)
On time, able to be worked with, reliable and friendly service and advice.
- Colin & Lorraine (Fencing Services Cannington)
To Whom it may concern, We are absolutely thrilled to have had the pleasure of working with Angelo (Ange). We were so lucky Ange was able to fit our job in due to a cancellation. Ange went above and beyond to ensure that both ourselves and our neighbours were happy throughout the whole process. He worked back during the week and was there on the weekend. The fence was completed on-time even though there was some lost time initially. Ange you are a credit to yourself and the VIP brand. I will certainly be recommending Ange and VIP to all my friends and family. All the best mate and Merry Christmas
- Cam and Meg (Fencing Services Vermont)
Very professional approach from the quote to the finished product
- Michael H (Fencing Services Strathmore)
Harley from V.I.P. Fencing and Home Maintenance completed an architecturally designed front picket fence that included, a motorised sliding gate with key pad entry and photon beams, as well as a walkway single gate with electronic door handle and full paint job of all. The attention to detail and quality was such that the completed job looked exactly as it was drawn by the architects. I would not hesitate to recommend Harley for any high end project where attention to detail matters!
- LeighP (Fencing Services Brighton East)
Bryan was efficient and worked steadily to ensure our screen was up within two days. Karen worked quietly in the background liaising with us so all went without a hitch. We are very happy with the finished product.
- Rosemary (Fencing Services Fremantle)
cont... Shaun performed an extremely tricky job perfectly and with a smile. The new fences look fantastic - and the old vines look better than ever. Not only did we get a better result than we thought possible, but Shaun was highly professional in every way and a pleasure to work with. Thank you very much Shaun and VIP Home Services. Hugely recommend!
- Sarah and Jason (Fencing Services Canterbury)
Thanks again Mark, for your work on our front fence. There are good reasons why we wanted to get you back to put the front fence up because your quality and workmanship are fantastic. We're very happy with the fence and gates and will be happy to pass on your details to others. Thanks again for your help and for doing a wonderful job.
- MichaelW (Fencing Services Glen Waverley)
Matt gave; professional service, competitive price and good materials!
- Kenny (Fencing Services Chelsea)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)