Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
AN ABSOLUTE MASTERPIECE! If you are looking for professionalism and precision relating to the trade of fencing, then go no further than VIP Fencing. I was impressed by their attention to detail and accuracy. It was clearly demonstrated that both the VIP Fencing company and its members not only regard their services as a trade but ultimately a craft. Extending gratitude to Matt Chapman. Not only a competent and skilled individual; but one who exhibited integrity. Thank you, VIP Fencing, for a job well executed from start to finish!
- AnnaliseM (Fencing Services Pascoe Vale Sth)
Tony is so easy to communicate with, great workmanship, efficient and great job. Would highly recommend.
- BeckD (Fencing Services Chelsea Heights)
Clint was very professional in his customer service and his craftsmanship was excellent. I can highly recommend him and will be in contact with him for future jobs.
- Courtney (Fencing Services Coburg)
Wow wee! Job well done , just imagine in 6 weeks when I paint it Woodland Grey !!! To Curtis a big thank you for your efforts with Price , prompt service & a great end product . Everyone out there do yourselves a favour & give Curtis a ring & let him do the rest .
- FrankG (Fencing Services Hurstbridge)
Thank you, Bryan, & Karen for your wonderful service and my beautiful new gates!
- Chrissy (Fencing Services Wellard)
Walter and his team have been creating beautiful and sturdy fences for us for more than 10 years. Walter is very professional and his workmanship is excellent. He is prompt, reliable and competitive.
- Vanessa (Fencing Services Surrey Hills)
Shaun was great to deal with, reliable, friendly and accommodating.
- Vicki M (Fencing Services Croydon Hills)
The quality and service we received from you was simply first class. The span of fencing that you replaced was certainly not an easy one to tackle but somehow you made it look easy and the fence itself is stunning. Also a pleasure to deal with. You turned up on time, cleaned up after yourself each night, and were a good genuine person. Thanks once again and I will make sure to recommend you to anyone and everyone who needs some fencing done.
- Harley (Fencing Services Surrey Hills)
Thanks, Harley, for the excellent work you carried out at our property, you made a stressful process simple and understandable and the new fence at the front of the house makes our home look terrific! Keep up the great work.
- Rhiannon and Bill (Fencing Services Somerville)
"He was very good, prompt, he tells me before the job and I have no bad feedback about him. Job was done properly"
- Joseph (Fencing Services Donvale)