Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Thank you, Bryan, & Karen for your wonderful service and my beautiful new gates!
- Chrissy (Fencing Services Wellard)
Sid, thank you and your colleagues great work on our fence. Both us and the neighbours are very happy with the end results as well as the professional, calm and methodical approach to the work.
- Michael (Fencing Services Moonee Ponds)
I just wanted to send this quick message to say thank you for the fantastic job you did for us at our shop in Newport, Wilde Interiors. You were by far the best tradesperson to deal with and your honesty and reliability was very well received. I have given your details out to a few people now as I would highly recommend you to do other work. I will keep your number in my phone in case any other jobs come up in the near future. Thank you for your help and I must say, the fence has come up a treat. I went and had a look at it yesterday and it has transformed the space out the back of the shop. It was a pleasure dealing with you.
- Pat R (Fencing Services Newport)
Tony is so easy to communicate with, great workmanship, efficient and great job. Would highly recommend.
- BeckD (Fencing Services Chelsea Heights)
Definitely! very happy with their work got on with the job they did what I wanted I'm very happy!
- Lorraine E (Fencing Services Bon Beach)
Curtis did a fantastic job replacing part of our timber fence. Very professional and helpful from quote to build, even when faced with particularly difficult neighbours! The fence is top quality. Thanks so much!
- Kelly G (Fencing Services Sunbury)
Very Highly Recommended. As an engineer I am highly fussy about building works I invest in, and Clint exceeded my expectations in both the solid structural work put in, and extra care in achieving an exceptional visual finish. I felt I got twice the value worth for what I paid. Clint was one of the founding contractors that helped set the standards for all of VIP Fencing, and the exceptional reviews they get are a result of those high standards. Happy to respond in more detail to anyone wanting a reference. Thanks Clint!
- FinO (Fencing Services Essendon)
"I would like to thank Alastar and the team at V.I.P Home Services Fencing. Alastar recently replaced our fence and gates at our property and we couldn’t be happier. His professionalism and communication was outstanding and the end product was also great. Thanks again! Would not hesitate to recommend Alastar to anyone who needs some fencing work done”. Cheers
- Trevor (Fencing Services Dingley Village)
Worthy job!! Thanks for another job well done VIP Fencing!!!! Achieved success with absolutely no problems given the challenging slope of our land. They went above and beyond. Matt Chapman...an absolute champion star!!
cont... Shaun performed an extremely tricky job perfectly and with a smile. The new fences look fantastic - and the old vines look better than ever. Not only did we get a better result than we thought possible, but Shaun was highly professional in every way and a pleasure to work with. Thank you very much Shaun and VIP Home Services. Hugely recommend!
- Sarah and Jason (Fencing Services Canterbury)