Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Hi Terry, Many thanks for the work that you did for us. The improvements to the entrance of the veranda have made it a lot safer with a better appearance. Your ability to replicate the turned posts was an eye opener. The facing and lining of the fireplace has given a new perspective to the lounge room, It was refreshing to see a “tradesman” at work. Also, we had no problems in you having full access to the house when we were away shopping. We would not hesitate in contacting you if further work is required or to recommend you to those requiring home maintenance.
- Mel (Fencing Services Kew East)
Sid has provided us with exceptional customer service and quality of work! Our boundary fence with steel posts looks fantastic, and we could not be any happier with the finished product. We have Sid booked in over the next few weeks to come and complete our second boundary fence too. We highly recommend Sid and will be passing on his details to our friends and family for their fencing/gate needs. Big thanks again Sid, and we’ll see you for our second fence soon!
- Matthew M (Fencing Services Ivanhoe)
Hi Mark, I just wanted to drop you a line and let you know how happy I am with the work you’ve done at my home. I love my modular fence and the colour bond side fence is gorgeous. You were always on time, courteous and easy to talk to. I would not hesitate to recommend you to anyone who asks! I can’t thank you enough. 5 stars to you and VIP Fencing!!
- Mali (Fencing Services Croydon)
Want to say a big thank you to Alastar for all the great work he did with our fence and roots of trees. He was very pleasant hard working nothing was too much trouble for him. Anyone looking for work to be done, he is your man. Happy customer.
- Gayle C (Fencing Services Coburg)
5 STAR REVIEW I am thrilled with our new entrance decking and could not be happier! I am extremely satisfied with the construction of the deck for the front entrance of my house. The quality of the Trex composite deck looks top-notch and the craftsmanship of the build was impeccable. Thanks Harley for an amazing job!! From the moment I first contacted Harley, I was impressed with his professionalism, friendly and responsive nature. He took the time to listen to my ideas and made helpful suggestions to ensure that the final product would meet my needs and exceed my expectations. I highly recommend Harley for anyone considering a deck work!
- Dave K (Home Maintenance Services Mornington)
"The fence looks really great – and in keeping with the fencing for the property - very pleased with it!"
- Elaine & Salvatore (Fencing Services Lake Coogee)
Hi Everyone, I would just like to Thank Alastar & Matt, for the great job, they did on replacing the back & side fence yesterday. They arrived on time, dismantled the old fence, (that they took away) & replaced it with a great looking new fence. Their workmanship & attention to detail is much appreciated. Once again, Many Thanks!
- Robert (Fencing Services Seaford)
5 Star Review Fantastic job! Quick and great service! Warwick’s work was fantastic. Great value for money. Fantastic job!! Highly recommended! A++!
- Anthony (Fencing Services Berwick)
5 STAR REVIEW Thank you Walter from VIP Fencing Wantirna South. Walter removed and rebuilt our boundary and front period picket fence (like for like) but better. His attention to detail and pride in his work are second to none. I couldn't be happier with the result. I have no hesitation in recommending Walter to family and friends. John
- John (Fencing Services Wantirna)
5 STAR REVIEW Life Saver Reliable, good quality work, easy going very friendly definitely would recommend.
- Glen (Fencing Services Sth Sydney)