Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Thank you Mark for the wonderful fence you built for me in a difficult situation. It's wonderful to deal with someone who takes such pride in his work. I highly recommend Mark Nagyivan to anyone in need of a new fence. His work is excellent.
- Helen (Fencing Services Glen Waverley)
Sid was courteous and exceptionally prompt service. Accommodating changes to fence design due to circumstances at property.
- Brian & Toni (Fencing Services Ivanhoe)
Great service. On time and provided great options and easy to deal with. Would highly recommend Curtis.
- JeremyD (Fencing Services Reservoir)
The service provided by Terry is second to none. Terry is an experienced carpenter and his skills are reflected in the fencing work that he undertook at our property. The material used was of a high grade and the quality of work was exceptional.. Terry was professional and honest in all his dealings. I would unreservedly recommend Terry and VIP Fencing - Templestowe to anyone wanting build a fence, pergola or deck. Terry is the man to do it for you.
- Nick (Fencing Services Richmond)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
Matt and his partner were fantastic😊 great work, extremely courteous and provided my pup with loads of love and attention even when he was getting in the way 😄 now he can run freely in the garden and we have privacy!..
- Victoria (Fencing Services Strathmore)
Clint did a great job on our fence. Quick and easy to deal with!
- LisaE (Fencing Services Essendon)
Hi Everyone, I would just like to Thank Alastar & Matt, for the great job, they did on replacing the back & side fence yesterday. They arrived on time, dismantled the old fence, (that they took away) & replaced it with a great looking new fence. Their workmanship & attention to detail is much appreciated. Once again, Many Thanks!
- Robert (Fencing Services Seaford)
I have recently had a paling fenced at my home. Quazi has done an amazing job. He is a gentleman and appreciated the refreshments on a 37deg day. The workmanship is A1 and clean up excellent. Even came back the following to do one last little job. Thank you so much.
- RosemaryC (Fencing Services Altona Meadows)