Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Terry Smith provided a thorough service. He was knowledgeable in his field. I would recommend him to anyone that need their fence installed or repaired.
- Thuy (Fencing Services Blackburn)
Clint was very professional. His work is of a high standard. He contacted me when he needed to. Kind and friendly.
- Jeanie F (Fencing Services Coburg)
Thanks, Harley, for the quality job you did at my place on the colorbond fence and gates as well as the paling fence you did at the side. The sliding gate is amazing, so quick and smooth and love how all the various wiring is enclosed in secured conduit for a neat overall finish. Your quote was not the cheapest but still reasonable and given the overall finish of the job and the workmanship you put in, worth every penny!
- Timo (Fencing Services Hastings)
Clint was very professional. His work is of a high standard. He contacted me when he needed to. Kind and friendly
- Jeanie F (Fencing Services Coburg)
Dear Ange, I just wanted to say thanks and what a pleasure it was to have you build my back fence. At the time of calling you I was in a desperate situation of needing the fence built urgently, you were not only able to meet my needs with the timeframe, but your advise on what would be best with regard to how the fence should be constructed, and the assurance re the quality of work and materials overall represents 100% satisfaction on my part. Once again thanks for everything, the fence looks great, and I will not hesitate to recommend you to anyone who needs a fence. Cheers.
- Warren M (Fencing Services Croydon)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
Matt did a great job getting the fence fixed in a highly professional matter. I can recommend him to others seeking quality services.
- Mike (Fencing Services Ormond)
Brilliant in all aspects of the build, it was a very small job but Sid treated it as any other job so would recommend anytime.
- Larry (Fencing Services Viewbank)
We wholeheartedly recommend Shaun Smiley and VIP Home Services for their excellent fencing work. We were delighted with the high quality result, the meticulous attention to detail, the efficiency and timeliness of the work, the professionalism, the value for money - and also (importantly) with the whole process, as Shaun and VIP were an absolute delight to deal with. Shaun completed two boundary fences on either side of our residential property. It was a complex job involving a heritage property, working with 3 separate property owners, and huge old vines completely covering the existing fences which we wanted to preserve. to be cont...
- Sarah and Jason (Fencing Services Canterbury)