Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
I had an excellent experience using this company. Friendly, professional, helpful and on time. I would definitely recommend to my friends. Thanks Clint on a great job!
- Tonya L (Fencing Services Essendon)
Hi Terry, Just wanted to let you know that I'm very happy with my new fence. I liked the way it was erected professionally, and you cleaned up afterwards. I'd be happy to recommend your services in the future.
- Barbara (Fencing Services Knoxfield)
To Vip Fencing, A job well done by Alaster & Matt from VIP Fencing. Their prompt arrival and attention to detail was superb and my wife and I couldn’t be happier. Both the guys were happy to accommodate our needs and nothing was a problem. Even our neighbour commented how professional they both were. Thank you very much VIP Fencing and will happily recommend to anyone needing a new fence. Thanks
- Tony & Kathleen (Fencing Services Langwarrin)
"Thanks for all your help with the fence! Looked fantastic when I got home. Really happy with the extra effort you took with it. It was clear you had a passion for delivering a quality product and not taking any shortcuts. Also really appreciate how clean the yard was when you left and you helping us out by taking away that extra wood. I wasn’t expecting Taylah to ask you to do that sorry or I would have dismantled that makeshift step before you arrived. I guess you had a chainsaw so it hopefully wasn’t too much of a pain. Thanks heaps though!"
- Sinclair B (Fencing Services Oakleigh South)
Very professional and easy to deal with, the job was completed ahead of time and looks fantastic. Very happy.
- Joan (Fencing Services Langwarrin)
Bryan was really good, professional, helpful and his quote was the best that I’ve got.
- Clare (Fencing Services Greenwood)
I used Warren Smith from V.I.P. Home Services Fencing to replace a fence that a tree had knocked down and found his service to be a delight! He got rid of the tree for me and along with his sons had the new fence up for me in no time, the fence itself looks fantastic, so much so I am getting him back later in the month to do another fence that needs replacing. Fairly priced and great service says I would not hesitate to recommend him to anyone in need of fencing work.
- Nat H (Fencing Services Warranwood)
Thank you Mark for the wonderful fence you built for me in a difficult situation. It's wonderful to deal with someone who takes such pride in his work. I highly recommend Mark Nagyivan to anyone in need of a new fence. His work is excellent.
- Helen (Fencing Services Glen Waverley)
AMAZING. Bryan was so efficient. Quick to respond to quote plus questions related to the quote. Great onsite service. Tidied up. A pleasure to work with Bryan. We had a 40m modular put up. Absolutely outstanding. We are delighted with the job. Thank you. Trish & Geoff Lotter - (from Product Review)
- Geoff & Trish Lotter (Fencing Services Churchlands)
Dear Ange, I just wanted to say thanks and what a pleasure it was to have you build my back fence. At the time of calling you I was in a desperate situation of needing the fence built urgently, you were not only able to meet my needs with the timeframe, but your advise on what would be best with regard to how the fence should be constructed, and the assurance re the quality of work and materials overall represents 100% satisfaction on my part. Once again thanks for everything, the fence looks great, and I will not hesitate to recommend you to anyone who needs a fence. Cheers.
- Warren M (Fencing Services Croydon)