Providing the very best customer service is of paramount importance to V.I.P. Home Services – Fencing and Home Maintenance. Our network of franchise owners throughout the country are fully trained and take pride in the work that they do. They are all fully insured and are owner operated which means that you receive the very best customer service as you deal with the business owner.
In the unlikely event that you are not completely satisfied with the level of service that you receive we want to put that right. Should you not feel comfortable bringing any issues up directly with the franchise owners, we are there for you. We will directly look into the issue for you and liaise with you and the franchise owner to come to a solution. It is important to us that we do the very best we can to ensure your dealings with V.I.P. Home Services – Fencing and Home Maintenance are what people have come to expect from one of the leading franchise companies in the country.
Should you need to contact us in relation to any matters of customer service, simply call our national call centre on 13 26 13.
Angelo did our fence yesterday. very professional. Highly recommended. Both my neighbour and ourselves are very happy.
- Nancy (Fencing Services Mount Waverley)
Chris did a fantastic job with our fence. I'd happy recommend his services to others. He was reliable, friendly and good to his word. Can not fault from start to finish.
- Kim P (Fencing Services Burwood)
Dear Walter, Thank you for all your hard work and attentiveness to our property and garden. We have appreciated the courtesy you have demonstrated toward us; both you and your colleague, David, are gentlemen. We have no hesitation in recommending you to others and will keep you in mind for any future work. Kind Regards, Daniel and Sally B
- Daniel and Sally (Fencing Services Box Hill Sth)
Our company recently engaged Warren Smith from VIP home services to have a fence replaced on behalf of one of our clients. We found Warren to be both professional and thorough in his approach and workmanship with a real can do attitude. We have since used his services on 2 further occasions and would have no hesitation in recommending him. Regards Russell Mcinnes
- Gardiner McInnes RE (Fencing Services Warranwood)
Hi Mark Sorry got home late last night so couldn't see it in the dark, Had a look this morning and looks really good. You have done a great job. Thank you for the great work!
- James (Fencing Services Upwey)
Timely and punctual for quote and work, efficient, personable, good listener, priced well, tidy. Did an excellent job!
- Russell W (Fencing Services Surrey Hills)
Matt did a great job getting the fence fixed in a highly professional matter. I can recommend him to others seeking quality services.
- Mike (Fencing Services Ormond)
Thank you for doing such a great job. The wall looks fantastic. I'll definitely recommend you!. Thank's again for all of your hard work.
- Richard (Fencing Services Mount Martha)